Local CBO Learns to Balance its Mission with Business Acumen

The San Francisco Institute on Aging (IOA) began  in 1985 as a nonprofit providing multiple services to older adults, and is best known for its Friendship Line, a volunteer-staffed suicide prevention hotline serving older adults.  With federal funding for discretionary programs on the decline, IOA has pursued additional opportunities in demonstrating the value of these services.

This Aging Today feature article highlights the opportunities sought after by IOA which includes, establishing a partnership with  local health plans and developing a  comprehensive business plan through The SCAN Foundation’s Linakge Lab.  Exploring these measures has allowed IOA to not only demonstrate their expertise in the field, but to quantify the value they’re creating as well.

Local CBO Leanrs to Balance its Mission with Business Acumen 



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