Consulting Services

The Aging and Disability Business Institute’s Consulting Program consists of nationally recognized consulting firms, partners and individual consultants. The Consulting Program helps community-based organizations successfully adapt to the challenges and opportunities presented by today’s fast-changing health and long-term care marketplaces.

The Program offers customized solutions to fit the unique needs of each organization. Some of the most in-demand services include:

  • Essential strategy and business planning
  • The ABCs of working with Managed Care Organizations (MCOs), hospitals, Accountable Care Organizations (ACOs), etc.
  • Pricing expectations, formulas and strategies
  • Quality measurement, metrics and accreditation

For more information or to get started, please contact Paul Cantrell at pcantrell@n4a.org today!

Read more about the consulting firms, partner organizations and individual consultants that compose the Consulting Program below.

Consulting Firms

Collaborative Consulting

Collaborative Consulting specializes in a wide range of consulting services, including government health programs, delivery systems and long term services and supports. While the n4a Consulting Program has access to all Collaborative Consulting consultants as appropriate to specific projects, Collaborative Consulting’s lead consultant for n4a projects is Lori Peterson. Lori’s expertise ranges from business development to strategic partnerships, operations, management, training and development. She has more than 25 years of experience in the industry and a background in psychology and organizational development. Lori has a passion for and successful track record of helping organizations create their new identity in the changing world of health care.

Davis Healthcare Consulting

With nearly 40 years of experience in the healthcare and managed care fields, Davis Healthcare Consulting (DHC) is committed to providing excellent service with measurable results. Kelli C. Davis, principal and executive consultant for Davis Healthcare Consulting, has assembled an experienced team with the ability to analyze data and identify barriers to improvement and root-causes for poor performance. The DHC team leverages these skills to help clients to exceed accreditation requirements, empowering the organization to implement cost-effective, evidence-based solutions for improvement.

Health Dimensions Group

Health Dimensions Group (HDG) specializes in hospitals, health systems, ACOs, post-acute, long-term care, home care and senior living organizations. HDG’s extensive experience with integrated care systems and related risk-based health system priorities positions them as a strong consulting partner. HDG can help CBOs create a business case for discussions with integrated health systems and offer a unique perspective on what is important to these provider types.

Consulting Partner Organizations

Elder Services of the Merrimack Valley/The Healthy Living Center of Excellence

Elder Services of the Merrimack Valley is one of the largest AAAs in Massachusetts and has demonstrated significant success in integrating a wide variety of community-based services into the health care delivery system.  For many years, they have successfully negotiated and executed contracts with managed care plans, hospital settings and other care practices for a variety of community and home-based long term care services, including care transitions, care management, behavioral health and more. Their Healthy Living Center of Excellence specializes in contracting with health care plans to bring evidence-based disease management and prevention programs into clinical settings. They also provide consulting related to network development, value proposition, cost and value analysis, culture change, accreditation, quality improvement and implementation strategies. Their consulting experts include Joan Hatem Roy, (Chief Executive Officer); Christine Tardiff (Chief Operating Officer/VP Clinical Services) and Jennifer Raymond (Chief Strategy Officer and Director of the Healthy Living Center of Excellence).

Partners in Care Foundation (PICF)

The Partners in Care Foundation (PICF) has engaged in contracting with health care entities for more than 7 years, securing nearly 25 contracts with 16 health care organizations, including hospital systems, physician groups and health plans. PICF covers all lines of business from commercial to dual eligibles. CEO June Simmons, MSW, has a deep background in health care as an executive at Huntington Hospital in Pasadena and as CEO of the Visiting Nurse Association of Los Angeles. Vice President Sandy Atkins, MPA, was an executive at continuing care retirement communities for 15 years, ran a community hospice and has headed numerous research and planning projects. Dianne Davis, senior director for health self-management, has held director-level positions in contracting and network development for physician hospital organizations in Massachusetts and has a background in private case management. These three leaders and their staff can share successes and challenges in sales and health care relationship building, board development, pricing, contract negotiation, planning, quality improvement, IT RFPs, NCQA accreditation and network building for both care coordination and evidence-based self-management programs.

Individual Consultants

Dennis Fitzgibbons

As Director, Dennis oversaw operations at Alpha One, Maine’s Center for Independent Living, a nationally recognized CIL, until his recent retirement. Over the course of his career in Independent Living, Dennis focused on many of the issues that directly impact the ability of people with disabilities to live independently. He has worked extensively to educate people with disabilities and the providers who serve them regarding service quality and access to services. He has advocated for the involvement of people with disabilities in the development, implementation and evaluation of systems designed to meet their unique independent living needs. Dennis also has experience analyzing agency cost structures and developing pricing models to work with payers.

Paul Cantrell

In addition to managing the Aging and Disability Business Institute’s Consulting Program, Mr. Cantrell specializes in business and public affairs strategy, advocacy and training initiatives for health care systems, managed care organizations (MCOs) and social service agencies. Paul is a former director of the Georgia Insurance Department’s Life and Health Division. In this role, he led the state’s health policy development efforts and worked closely with the Insurance Commissioner, Governor’s office and legislative leaders to transform the state’s rules on managed care, mental health parity, network design and adequacy and coverage portability. Paul also spent 15 years with a Fortune 100 MCO including corporate director-level positions in advocacy, ally development and health policy (state and federal). He was instrumental in the department’s strategy and budget development processes, representing the department on cross-functional marketing and sales initiatives and leading many projects to successful outcomes. He provides a variety of consulting services for health care corporations, community-based organizations and n4a. Paul’s expertise includes business acumen coaching, care transitions program design, grant writing and management, grassroots advocacy campaign design and execution, regulatory comment writing, media relations, conference and policy briefing training sessions, communications, social media campaigns, accreditation program analysis and corporate partnership design and execution. Paul’s strengths include strategic analysis, staff training and development, communications, third-party engagement, legislative and regulatory policy analysis and positioning, and consumer/community outreach.

Sharon Williams

Ms. Williams is the founder and CEO of Williams Jaxon Consulting, LLC, a business development and training firm focused on providing support for organizations, government agencies and health plans and health systems serving Medicare and Medicaid consumers. Sharon is a seasoned executive with a passion for the delivery of high quality, culturally competent, comprehensive and cost-effective health care services for publicly funded consumers. Sharon’s experience includes executive leadership as COO for one of the nation’s leading area agencies on aging. Sharon was also at the helm of CareSource Michigan, a top 100 ranked health plan with Medicaid and Medicare product lines. Additional leadership experience includes Vice President roles at Coventry, Amerigroup and OmniCare. Sharon’s expertise includes marketing, sales, business development, compliance, strategic planning, public policy, public relations, advocacy and government relations.

Ted Rooney

After managing population health programs at L.L. Bean for 15 years, Ted Rooney formed his consulting firm, Health and Work Outcomes. Ted has leadership experience as a founding board member of the Maine Health Management Coalition and Maine Quality Counts, non-profits focused on improving health and health care. Ted is also a member of the Board of the Maine Association of Area Agencies on Aging and a HealthDoers ambassador. HealthDoers is a Robert Wood Johnson Foundation (RWJF) funded initiative with the Network for Regional Health Improvement (a network for health and health care changemakers to come together to connect, collaborate and accelerate their work). Ted is also leading an initiative in Maine sponsored by the Maine AAAs, Maine Quality Counts and the Maine Geriatric Society to assess and improve the quality of care for older adults in primary care. Ted has undergraduate degrees in sociology and nursing and a master’s in public health. Ted has strong interest and leadership in quality improvement, organizational design and helping AAAs form relationships with health care organizations.