Getting Started

Everyone needs some help with taking that first step. For aging and disability community-based organizations (CBOs), Getting Started provides a collection of business acumen resources to help those beginning their journey toward partnerships and contracts with the health care sector. Start here if you are looking for the basics or need a refresher on health care contracting fundamentals. Topic areas covered include:

  • Thinking beyond government programs and grants
  • Frequently used terminology
  • Approaching culture change in your organization
  • Organizational leadership
  • Conducting a Readiness Assessment

Resource Library

The Business Institute’s Resource Library is a curated collection of reports, articles, video, webinars, guides and more from the Business Institute, health care industry leaders and experts in aging and disability. Our Resource Library houses resources covering a broad array of topics relevant to CBOs at all stages of the contracting journey. Explore our Resource Library to find:

  • Articles and Reports
  • Tools and Resource Guides
  • Webinars and Presentations

Evidence Bank

The Evidence Bank is a collection of research studies on common services provided by CBOs that demonstrate outcomes attractive to a health care partner. This collection is updated on a monthly basis.


The Business Institute’s Request for Information (RFI) survey collects data from aging and disability CBOs, such as Area Agencies on Aging, Centers for Independent Living, nutrition services providers and senior centers, on their health care contracting efforts. The survey seeks to capture how these organizations are partnering and contracting with health care entities in a rapidly evolving market by collecting data on partnerships, contracts, services provided, financial impacts of partnerships, contracting challenges and more. Here, you will find resources related to past Business Institute RFI surveys such as results, data briefs, presentations and more.

Ask an Expert

Partnering with health care is uncharted territory for many aging and disability CBOs—and we realize you may need a little help along the way. The Aging and Disability Business Institute has assembled a roster of experts to answer questions that aging and disability CBOs might have. Check out the FAQs below to see if we’ve covered what you’re looking for. Here, you’ll find answers to questions regarding:

  • Integrated care
  • Opportunities for CBO-health care contracting
  • Pursuing health care contracts
  • Organizational readiness
  • How to price and provide your services