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Lessons Learned from the n4a Health IT Learning Collaborative

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This webinar will highlight the work done during the n4a Health IT learning collaborative, which was brought together to help CBOs building their IT capacity to contract with healthcare partners. It will describe the successes and challenges participants experienced in their efforts to search for and determine the type of IT system needed for respective agencies. The session also will discuss the resources to come from this collaboration, and feature a CBO perspective on their involvement with this group.

This webinar includes complementary ASWB CE credits.



Maya Op de Beke, M.S., is the program manager at n4a’s Aging and Disability Business Institute. Previously she worked as a policy analyst at Virginia’s Department of Medical Assistance Services (Medicaid), and also in home care in Northern Virginia.

Nikki Kmicinski is the executive director for the nonprofit Western New York Integrated Care Collaborative, where she oversees this regional network of more than 20 agencies.


Participants in this web seminar will be able to:

•    Identify challenges that may arise when looking to procure, develop, or enhance data systems for partnerships with healthcare and payers;
•    Describe IT system attributes and features to consider as part of CBO/AAA system requirements; and,
•    Apply key elements of the lessons learned to their efforts in developing their own IT capacity.