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Aging and Disability Business Institute


Upcoming Events

August 2019

The LTSS Care Management Experience Survey: A Tool to Enhance Contracting Between CBOs and Healthcare Entities

August 22 @ 1:00 pm - 2:00 pm EDT

REGISTER FOR THIS WEBINAR HERE. A significant challenge experienced by community-based organizations (CBO) in contracting with health care entities is health care partners’ reluctance to share data on the outcomes of CBO services. In response, the health plans workgroup of the Trailblazers Learning Collaborative developed a standard long-term services and supports (LTSS) care management client experience survey. The tool was based on CMS’s new Consumer Assessment of Healthcare Providers and Systems (CAHPS) for LTSS and on measures used by top agencies…

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