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Hebrew SeniorLife’s R3 Initiative–Right Care, Right Place, Right Time: Effectively Integrating Senior Care and Housing

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Senior congregate housing provides a rich opportunity for the delivery of healthcare interventions targeted to reduce unnecessary emergency department trips, prevent falls and other crises and address social determinants of health like food insecurity, transportation and socialization. The challenge, however, is that each building is serviced by multiple payers, care managers and healthcare providers, without effective integration.

To address this, Hebrew SeniorLife has developed a population health approach to supporting older adults living in congregate housing. A prevention focused, place-based team is deployed to develop relationships with residents, link them with services and create clear lines of communication between housing staff and healthcare providers.

The R3 program brought together area agencies on aging, payers, municipal services such as fire departments and EMTs and community healthcare services to create a high quality and sustainable model of supports for older adults living in congregate housing. These partnerships focused on replicability and sustainability, and led to the development of a model that has the potential to reshape the way we pay for housing and healthcare.

Please join our webinar to learn more about the collaboration, model and outcomes.

Participants in this webinar will be able to:

  • Understand the challenges and opportunities related to well-being of older adults in affordable housing communities;
  • Identify the measures of success of an integrated model supporting older adults in congregate settings;
  • Identify effective approaches to research and evaluation of care models; and
  • List key components of a successful partnership between a community-based organization and a health plan.


  • Kim Brooks is the Chief Operating Officer of Senior Living for Hebrew SeniorLife (HSL). She created and led HSL’s R3 program integrating senior housing and care. This effort, and HSL’s partnership with local health plans, was recognized by the John A. Hartford Foundation’s 2021 Business Innovation Award.
  • Marc A. Cohen PhD, is a Professor of Gerontology at UMass Boston and Co-Director of the LeadingAge LTSS Center @UMass Boston. He also is a Research Director at the Center for Consumer Engagement in Health Innovation at Community Catalyst, and led the evaluation of HSL’s R3 program.
  • Mimi Lewis is the Wellness Coordinator for the R3 program at Hebrew SeniorLife. She, along with a team of social workers and nurses, designed and implemented R3 across seven housing sites in the Greater Boston area, and is now leading the effort to replicate the model in additional communities.

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