Telehealth Intervention Programs for Seniors (TIPS)

Citation: Hamilton, T., Johnson, L., Quinn, B., Coppola, J., Sachs, D., Migliaccio, J., Phipps, C., Schwartz, J., Capasso, M., Carpenter, M., & Putrino, D. (2020). Telehealth Intervention Programs for Seniors: An Observational Study of a Community-Embedded Health Monitoring Initiative. Telemedicine Journal and e-Health, 26(4), 438–445.


Chronic disease in older adults is estimated to account for 84% of annual health care spending in the United States, with many preventable costs expected to rise as the population continues to age.


Telehealth Intervention Programs for Seniors (TIPS) is a community-embedded program targeting low-income older adults, providing weekly assessment of vital signs and subjective wellness, and wrap-around aging services.

Materials and Methods

TIPS recruited 765 volunteers over 55 years, who were Medicaid and/or Medicare eligible. Data were collected from 2014 to 2016 [median enrollment 343 days (105–435)] using 12 TIPS sites. This observational study evaluated the efficacy of TIPS by measuring within-subject changes in self-reported hospital visits and <30-day readmissions, before and during TIPS participation. Data of 617 participants (median age 74.3; interquartile range 16) were analyzed.


Self-reported hospital visits were reduced by 28.9% (p = 0.0013). Medicare participants benefited the most, with a 50% (p < 0.0001) reduction in hospital visits, and a 75.5% (p = 0.017) reduction in <30-day readmissions. Multivariate analysis revealed that participants (1) Medicaid-registered (odds ratio [OR] = 2.72, 95% confidence interval [CI] 0.392–1.611), (2) reporting feeling unwell (OR = 1.33, 95% CI 0.118–0.459), and (3) living alone (OR = 2.34, 95% CI 0.115–1.592) were significantly more likely than other participants to experience a hospital visit.


TIPS demonstrates that community-embedded health services can reduce rates of hospital visits in older adults.


The success of TIPS highlights the potential of successfully deployed remote patient-monitoring initiatives in reducing the utilization of costly health services.