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Date of Study

April 1, 2013

Service Type

Target Populations

Key Outcomes

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Personal Care and Homemaking programs

Citation: Area Agency on Aging 1-B. (2013). Personal care and homemaking services for older adults and adults with a disability The value and outcomes for consumers, caregivers, and public funders. https://www.aaa1b.org/wp-content/uploads/2010/07/Personal-Care-Homemaking-Outcomes-Final-Report.pdf

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This study of the Area Agency on Aging 1-B Personal Care and Homemaking programs documented exceptional dedication, quality, value and outcomes:

  • The majority of home care workers donate extra personal time and resources to consumers. 
  • 24/7 access to home care agencies helps prevent avoidable emergency medical service utilization and potentially saved $1.6 million in hospital costs and $220,000 in emergency department visits in 2011.
  • 99% of consumers would recommend their AAA 1-B Care Managers to a friend or family member.
  • AAA 1-B Personal Care and Homemaking providers deliver services at a cost to taxpayers that is 17% to 19% below private market rates.
  • If all regions of the state purchase personal care and homemaking at the discount level that the AAA 1-B receives, the annual savings to the state and taxpayers is approximately $2.3 million for Michigan Office of Services to the Aging programs and $35 million for MI Choice.