This webinar, part of a series developed for the Administration for Community Living (ACL) Business Acumen Learning Collaborative, focuses on unique approaches to community-based organization (CBO) business and strategic planning, using quality improvement strategies including LEAN/Six Sigma and others. Staff at Direction Home Akron Canton Area Agency on Aging and Disabilities present on how they have used these strategies to build a strong organizational culture that has helped them drive performance in health care integration work.
Abigail Morgan, Vice President, Planning & Quality Improvement, Direction Home Akron Canton Area Agency on Aging
Matthew Reed, Senior Vice President, Direction Home Akron Canton Area Agency on Aging
View the resource: Strategies to Strengthen Organizational Culture to Drive Performance