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Health Care Quality Metrics and Measures

This Business Institute  resource guide provides an overview of compliance and quality improvement  for community-based organizations (CBOs) entering into contracts with health care entities. It also provides an overview of the quality metrics that the Centers for Medicare & Medicaid Services (CMS) and other health care payers use to measure the performance of health plans and providers. It is important for CBOs to be aware of these measures, as targeting them for improvement can be an important component of the CBO business case.

Health Care Quality Metrics and Measures