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Build Your Network

Knowing who to call is half of the battle. Community-based organizations (CBOs) deliver a wide variety of essential social services across their diverse service areas either directly or through a network of service providers. Build Your Network is here to help CBOs learn how to assess these networks and fill any gaps as a valuable partner for health care organizations and their patients. Topic areas covered include:

Understanding the social services provider network adequacy requirements of potential health care partners.
Key metrics to manage in your social services provider networks.
How to market your social services provider networks to health care organizations.

Establishing administrative and billing processes.
Opportunities and pitfalls in managing a social services provider networks under contract with health care organizations.

Resources

Intermediate

Intermediate Webinar

The Flourish Care Model: Utilizing the Geriatric Workforce Enhancement Program (GWEP) to Implement A Shared-Care Approach to Health Care for Older Adults

To promote effective care coordination and quality care for older adults in rural areas, the Flourish Care model ...

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Intermediate

Intermediate Article

Fundamentals of Community-Based Managed Care: A Field Guide

This guide from the American Society on Aging is the second in a series of three issues of ...

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Intermediate

Intermediate Webinar

Taking Integrated Care Success to the Next Level: Statewide Innovation in Virginia

The Eastern Virginia Care Transitions Partnership (EVCTP) is a unique formal collaborative of area agencies on aging, ...

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Basic Intermediate Advanced

Basic to Intermediate to Advanced Presentation

Aging and Disability Business Institute Session Slides from 2017 n4a Conference

The Aging and Disability Business Institute’s staff and partners were part of a number of informative sessions that ...

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Intermediate Advanced

Intermediate to Advanced Article

ACL Business Acumen Case Study: Florida Network Evolves from Regional Collaborative to Statewide Network

The Administration for Community Living (ACL) has released new resources from the Business Acumen Initiative to provide background ...

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Intermediate Advanced

Intermediate to Advanced Article

ACL Business Acumen Case Study: Building the Western New York Integrated Care Collaborative

The Administration for Community Living (ACL) has released new resources from the Business Acumen Initiative to provide background ...

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Intermediate Advanced

Intermediate to Advanced Article

ACL Business Acumen Case Study: Winning the Contract: New Revenue Stream for Community Organizations

The Administration for Community Living (ACL) has released new resources from the Business Acumen Initiative to provide background ...

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Basic Intermediate Advanced

Basic to Intermediate to Advanced Assessment Tool

Network Business Structure Readiness Review

This readiness review document, produced as part of the Administration for Community Living’s (ACL) Business Acumen Learning Collaborative, ...

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Basic Intermediate

Basic to Intermediate Report

Final Report: Western New York (WNY) Integrated Care Collaborative Community-Based Integrated Care Networks

In recent years, policy makers have changed how they think about health care and long-term services and supports. ...

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Intermediate Advanced

Intermediate to Advanced Toolkit

Home & Community‐ Based Services Brokerage Design Guide: A road map for establishing a brokerage for home and community‐based services

For years, health care and social supports have operated as two different systems of care, often resulting in ...

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