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Working Together To Build A Network: MCO and CBO Collaboration in Arizona

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In the elusive quest to achieve the Triple Aim of improved care, better health and lower costs, it is becoming increasingly evident that strategic partnerships between the healthcare sector and community-based organizations (CBO) are an especially promising practice that can move the needle on care and cost challenges.

In Arizona, an innovative collaboration between Mercy Care, an Aetna-administered nonprofit health plan, and the Area Agency on Aging (AAA), Region One, is making major inroads toward these goals, delivering on the promise of integrated, person-centered care for vulnerable populations.

By working together to identify and implement AAA services that support Mercy Care’s members, the partnership benefits both organizations, deepening a relationship that increases community trust, bolsters organizational capacity and makes a real and positive difference in the lives of older adults and individuals with disabilities. Join this web seminar to learn how these forward-thinking partners built and maintain their strong connection across the care delivery spectrum, and pick up tips and advice on how you can help your organization plan for, support and grow relationships with healthcare payers.

Participants in this web seminar will be able to:

  • Understand what Managed Care Organizations (MCO) offer and how we can enhance our services with AAAs and CBOs;
  • Understand why AAAs are a viable CBO partner to support Managed Care Organizations; and,
  • Describe the broad scope of services provided by the AAA Region One in Phoenix, Ariz., that complement the services provided through MCOs to improve patient outcomes.