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Resources for Integrated Care Webinar: Person-Centered Approaches to Support People Dually Eligible for Medicare and Medicaid

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Person-centered care is consistent with the values, needs, and desires of individuals and is achieved when providers and health plans involve individuals in discussions and decisions. A person-centered approach to healthcare and community-based services has potential to improve the quality of care, reduce costs, and address social determinants of health to create healthier communities.

Individuals dually eligible for Medicare and Medicaid have high rates of chronic conditions and long-term support needs, accounting for a disproportionately large share of Medicare and Medicaid expenditures. The strengths-based focus of person-centered approaches is especially helpful for managing chronic conditions and identifying long-term support needs. It can lower costs through integrating natural supports and community resources.

This webinar will describe practical person-centered tools and approaches organizations and professionals can adapt to better support dually eligible individuals. Speakers will share strategies for integrating person-centered approaches into clinical and community-based settings to help people age in place.


Featured Speakers

  • Shawn Terrell, MS, MSW, Health Insurance Specialist, Administration for Community Living
  • Betsy Dilla, Consultant, The Lewin Group
  • Brittany Woulms, Aetna Case Manager, Council on Aging of Southwestern Ohio
  • Lisa Portune, MSW, LISW, MCO Aetna Manager, Council on Aging of Southwestern Ohio
  • Andrea Price, ADN, RN, CCM, Manager of Clinical Health Services, Aetna Better Health of Ohio
  • Karen, Aetna Member


By the end of this webinar, participants should be able to:

  1. Define person-centered practices and approaches  
  2. Recognize the potential benefits and outcomes of person-centered practices and approaches, including addressing social determinants of health
  3. Identify opportunities to apply practical person-centered approaches to their own work


September 6, 2018
2:00 pm - 3:30 pm
America/New York
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